Utilities Manager

Requirements · Coordinate corporate structuring activities to create, setup and undertake the licensing of the multi-utility businesses i.e. urban management, water, power, gas and telecom utilities. · Develop and implement the legal and operational framework to guide the operationalisation of the multi-utility businesses · Manage relationships with regulators, vendors, consultants and other stakeholders as necessary for the successful setup, establishment and licensing of the utility companies. · Prepare business and statutory documentation required for the setup and approvals of the utility businesses including business plans, environmental impact assessments, white papers and implementation manuals. · Oversee and administer the day-to-day operational functions and components of the integrated multi-utility engineering and operations department including telecoms, electrical distribution, power supply, gas distribution, water distribution and supply, sewerage and sewage treatment within Alaro City. · Working closely with the Construction and Delivery team coordinate local project development efforts for the establishment of power, water, gas and telecom utility companies. · Have technical responsibility for handover of plant and equipment from the projects/delivery team at site, environmental reporting, compliance and monitoring of policies and procedures within the utility businesses. · Prepare commercial and technical model for provision of utilities including setting up of tariff structure, billing framework, metering systems and ERP/software recommendations for the respective utility businesses. · Implement and manage the utilities ERP/software system for Alaro City to ensure each of the utilities business units is tracked and monitored efficiently. · Analyse financial, technical and billing data to identify issues and opportunities, support and reinforce credit collections. · Construct a year by year demand and load profile for the utility companies · Supervise the daily activities relating to supply utilities and functioning of the integrated technical departments. · Assist and support the investigation of faults and complaints about the utility services, monitor compliance with regulatory requirements. · Prepare the annual O&M budgets and other CAPEX expansion projects for the utilities companies. · Manage Alaro City’s utility infrastructure along with future improvement and expansion plans. · Represent the utilities department at meetings with other business units to ensure tight integration and coordination. · Support customer relations to deal with complaints and other issues with end users and property owners. · Set up, oversee and administer the urban management function for Nigeria and implementation of development control guidelines. · Oversee facility management activities including managing service charge administration and accounts. · Monitor and oversee internal quality standards are met for the operational deliverables of utilities and maintenance services. · Prepare weekly, monthly and other periodic reports on the status of the urban management, and utilities business at Alaro City. · Effectively implement and ensure enforcement of best practices, policies and procedures for the utilities and urban management functions. · Establish and maintain effective working relationships with other departments, regulatory agencies, consultants and customers. REQUIREMENTS Hard skills and experience: 1. Minimum Bachelor’s degree in Engineering, Project Management or Real Estate focused discipline; 2. Master’s degree and professional certificates are a plus 3. Minimum of 7-10 years hand-on experience in utilities or facilities management with at least 3 years of relevant management experience 4. Working knowledge of relevant regulatory agency processes and proven ability to facilitate approvals for required licenses. 5. Effective development/project management skills; 6. Excellent budgeting skills; 7. Excellent reporting skills. Soft skills: 1. Mature, pragmatic and flexible approach, strong commercial judgment; 2. Team player but comfortable working autonomously; 3. Exceptional written and verbal communication skills; 4. Good negotiation skills; 5. Good attention to detail; 6. Rigorous and organized approach; and 7. Hands-on, ready to roll up the sleeves. 8. Quick learner and ability and pick up new skills in other related fields. Personal characteristics: 1. High energy; 2. Result-oriented; 3. Strong work ethic; 4. Ability to work effectively under pressure; and 5. Desire to live and work in Lagos.