Senior Relationship Manager

We are looking to employ a dedicated and skilled Relationship Manager to market our clients products and services. Responsibilities• Be in-charge of referral system by creating business through doctor referrals as a strong marketing point.• Build and improve relationships with customers, key referral doctors and partners.• Review company practices to ensure clients get maximum satisfaction from their purchases of company services.• Identify potential opportunities and follow up to convert them to real businesses.• Educate and inform clients about the company’s products, services and special offers.• Attend to client complaints and resolve issues promptly without denting the image of the company.• Conduct customer satisfaction surveys and recommend ways of improving client satisfaction.• Work with internal departments (Doctors, Lab, Physio & Imaging Centre etc) to ensure company meets clients’ expectations.• Oversee customer relationship management system.• Drive business by creating a robust referral system and ensure conversion. Qualifications & Skills- Must possess a Bachelor Degree in Marketing, Business Administration/related discipline.-Must have at least 3 years of work experience in a hospital environment -Must have strong tie with doctors and corporates.- Strong communication, problem solving and interpersonal skills.- Good leadership and attention to details skills. Remuneration: N300,000-350,000